Frequently asked questions

Sea paddling with Phoenix Canoe Club


Where can I find Phoenix Canoe Club?


What are your opening hours?


How do I join the club?


Can I leave my bicycle at the club?


Parking


Facilities for people with disabilities


Can children come to the club? 


Can adults come to the club?


Can parents come to the club?


Will my child be safe at the club? 


Do club members need to be able to swim?


How old do I have to be to join the club?


Can I bring a group of friends?


Can I hire a boat?


Does the club provide private lessons?


What sort of boats are available?


Can I store a boat at the club? 


How often does the club arrange trips? 


Do you play canoe polo?


Do you take part in canoe slalom? 


What training does the club offer to members?


How experienced do I need to be to join the club? 


Can non-members visit the club?


Do you need any coaches?

Where can I find Phoenix Canoe Club? The club is located in Woodfield Park, off Cool Oak Lane, West Hendon, NW9 7ND.  Park in the car park by the road and walk down the path to the headquarters located next to the reservoir. See map on Contact Us page.

What are your opening hours?  We are open from 12 noon to 4.30pm (or dusk in winter) on Sundays – please check the calender page to make sure we are open as there are sometimes special sailing races that prevent us from using the water or we may be away on a trip to a  river or surf.

How do I join the club?  You can join the club by attending the One Star course or already hold this award or higher.  Course details and membership fees are available on the Download page 

Can I leave my bicycle at the club? You can padlock your bike up in the compound (at your own risk) and if we are going on a trip away, bikes can be left in the secure storage huts.

Parking  You can park in the car park at the top of the playing fields.  If the white barrier is open you can drive down to the club and park in the compound – please be aware of children (and adults) in the grounds.

Facilities for people with disabilities – We do not currently have disabled access or toilets / changing rooms, but will accommodate you as best as we are able.  Talk to the duty coach to discuss your requirements.  We are planning a new building with all the bells and whistles……and disabled access.

Can children come to the club? The club was formed following the closure of the Welsh Harp Youth Sailing Base in 2004.  Children are always welcome (and can bring adults along as well).  We have a minimum age restriction of 9 years and all paddlers must be able to swim 10m.  We run Junior section activities every Sunday we are open including games, training, treasure hunts, races and river trips.

Can adults come to the club?  We are a BCU Senior Club with a Junior Section and cater for any ages.  Over 60’s and full time adult students are able to get discounted membership.  Canoeing is fun – adults can act as if their age is their shoe size!

Can parents come to the club?  Parents are welcome to come along to watch the activities, however, better to join in!  Course are normally run in separate Junior and Senior groups as different age groups learn at different speeds, but we normally join up during a course for some fun and games and a chance to “family bond”

Will my child be safe at the club? The club is accredited with Sport England’s prestigious “Clubmark”. Clubmark accreditation is awarded to clubs that comply with minimum operating standards in four areas:

Check out our Policies and Guidelines on the Downloads Page

Do club members need to be able to swim?  All paddlers should be able to swim 10m wearing a buoyancy aid and be water confident. Non-swimmers may be accommodated subject to the agreement of the Duty Coach. 

How old do I have to be to join the club?  We operate a minimum age of 9 years.  We know your child is tall for their age and a great swimmer, but there are a lot of other factors that we take into account – minimum 9 years!

Can I bring a group of friends? Friends can come and watch at any time. On Taster or Starter sessions they can join in – but normally need to be booked in advance.

Can I hire a boat?  We don’t hire out boats to members of the public.  Use of boats for club activities is included in your membership.  Private use of club boats is subject to approval of the Chairman and should be used only on water within the paddlers ability levels.

Does the club provide private lessons? The Phoenix Outdoor Centre can provide private lessons at any time to suit you.  Ask the Centre Organiser for details – phil@phoenixoutdoorcentre.co.uk

What sort of boats are available? We have a large range of kayaks.  Our main fleet is the Dagger GT series in 4 sizes to suit everyone – they are “Action” spec so they can be used from introductory sessions up to grade 3 rivers.  We also have Liquid Logic Hoss’s & Lil’ Joe’s, Pyranha Sonic’s,  Dagger Dynamo & Supersonics, Wavesport Project X’s, Valley Surf kayaks, Fox Slalom, Sit-on tops and Stand Up paddle boards, K1 sprint racing boats and a load more.  The club also has a fleet of open “Canadian” canoes, which are outfitted for use on rivers.  There are also 3 Bell Boats which can take up to 12 children each.

Can I store a boat at the club?  We have very limited storage space and cannot guarantee space will be available.  We charge £35 per year for boat storage – you need to ensure that your boat is covered by your own insurance policy.

How often does the club arrange trips?  We run trips for all levels of ability throughout the year, concentrating on 1* & 2* trips in the summer months and 3* & 4* trips in the winter months.  As a recreation canoeing club, trips are a very important part of the programme and we try to get away as often as possible.  We also run regular trips to the Lee Valley White Water Centre in the warmer months. 

Do you play canoe polo? Our harbour is set up to be regualtion polo pitch size and we often enjoy a game of Phoenix Polo.  We do not have a polo team or take part in leagues, but with the right coaches on board, could do more.

Do you take part in canoe slalom?  We train and enter teams for Barnet, Brent, Harrow and Haringey for the London Youth Games canoe slalom event each year.  Apart from this, we do not enter leagues or take part in slalom, but with the right coach on board, could do more.

What training does the club offer to members? We run a progressive programme of training and activities following the BCU Awards system.  We offer One, Two and Three Star (Whitewater) awards, plus Foundation Safety & Rescue Training, all backed up by river trips and surf training.

How experienced do I need to be to join the club?  We can work with you whatever stage you are at – from beginner to expert.  Everyone has to start somewhere – check out our One Star courses or try the sport on a Starter session.

Can non-members visit the club? Yes, if you are at One Star level or above, but are restricted to 3 visits under the insurance policy.  Cost is £8 per session.

Do you need any coaches?  We are always on the lookout for qualified coaches to help with the sessions we run.  We can also help and support trainee coaches – ask  for more information.

 

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All website content copyright © 2017 Phoenix Canoe Club unless stated otherwise.

Phoenix Canoe Club and Outdoor Centre

Phoenix Canoe Club Limited is a registered charity no. 1148787 and a company limited by guarantee, registration no. 8002910. Phoenix Canoe Club and Phoenix Outdoor Centre are trading names of Phoenix Canoe Club Limited.

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